Ministry of Commerce and Industry has been working on e-transformation in all government transactions provided to the public. The point is to facilitate the services provided to all beneficiaries, whether individuals, public or private institutions, with high accuracy and speed. One of the main online services is the Commercial Registration services, where users can issue, edit, or renew CR in an intuitive approach. Due to its importance, CR system has been chosen by the business owner to have a usability test to enhance the service and provide a better experience for users while using the website. 

CR Usability Enhancements